Location Manager (NL & FR)

Startup Factory is hiring!


You think you already know everything about Belgium? Then why not (re)discover the country through virtual reality! On the 1st of September, Imagine Belgium launched Flybox, its brand new immersive experience in Brussels. Take off from the Grand-Place with your VR glasses for a flight over Belgium.

With the covid-19 health crisis, many Belgians stayed in Belgium for the holidays. This is an opportunity for Imagine Belgium, the new startup that has set up on the corner of the Grand-Place, to launch Flybox, its virtual reality (VR) experience. Their goal? To offer Belgians innovative activities at the cutting edge of technology to (re)discover the « Flat Land ». Marie Logé, co-founder of Imagine Belgium tells us more: "Our intention is to use VR to bring forward unmissable places to visit across Belgium. We want to rekindle the interest of Belgians in their own country".

Imagine Belgium still has a few surprises in store for us! The startup intends to give a boost to the Belgian tourism sector and Flybox is the first innovative activity in a long series. By 2021, visitors will enjoy a real 60-minute tourist attraction, combining virtual reality, 360° projections, mapping and 4D. Travellers passing through Brussels will have a unique opportunity to discover Belgium and its heritage right in the city centre.

Job Description

We are looking for a proactive Shop Manager who wants to help us become the first touristic attraction in Brussels. We expect you to act as a local business owner; commercially managing your space as your own. We want you to always put the customer at the heart of each decision. Help us create a unique experience where people can meet up, discover, learn and dwell. You will work autonomously but never alone and in close contact with the CEO and our head of communication. We expect you to ensure that our customers get an exceptional Imagine Belgium Experience every time, building a shared loyalty and love of our fantastic brand. Reporting to the CEO you will be the person responsible for driving the performance of the “Flybox by Imagine Belgium”.

We expect you to:

  • Hire the optimal team and develop them to their full potential;
  • Using your strong commercial acumen to achieve the best sales
  • results and inspirational personality to motivate your team, you will be a passionate leader who is pivotal to the success of the Flybox;
  • Managing your merchandise (suppliers, deliveries, etc.), receiving and tagging inventory, re-arranging the shop.
  • Welcome our visitors, explain them the VR concept and our project.
  • Communicate with cross-functional teams (VR, HQ, international, Event, etc)
  • Supervise a schedule of preventive maintenance on all equipment
  • Maintain parts inventory, and supervise inventory manager to insure requisitions, supplies and materials are stocked as needed; meet with vendors or suppliers as necessary
  • Maintain all records electronically
  • Support a healthy and productive culture.

Preferred Experience

  • Professional, curious and bright,
  • Be Able to communicate in NL-EN-FR is a must
  • Exceptional customer service skills
  • Experience with word, excel, and other computer programs
  • Good organizational and communication skills
  • Experience with merchandising or the retail business is a plus
  • Willingness to accept high degree of uncertainty, jump in and help wherever needed, get hands dirty, and wear multiple hats on a fast-moving team.
  • Ability to work independently, quickly learn organizational structure, and demonstrate excellent time management skills.
  • Ability to multitask and prioritize, with a strong work ethic and attention to detail.
  • Looking forward to work in an international environment
  • Excited to introduce Belgium and its culture to our visitors

Recruitment Process

  • CV screening
  • 15min call
  • Meetup @ Imagie Belgium

Additional Information

  • Contract Type: Full-Time
  • Start Date: 02 October 2020
  • Location: Bruxelles, Belgium (1000)
  • Education Level: No Diploma
  • Experience: > 6 months